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Site and legal considerations 

Terms and conditions 

Overview 

This website is operated by Lush Naturals. The terms we, our and us refer to Lush Naturals. The terms you, your and yours refer to clients.

Acceptance of Terms:

By accessing and using Lush Naturals’ website, you agree to comply with these terms and conditions. Kindly read these terms and conditions carefully before using our website.

Products and Services:

Prices, and availability are subject to change without notice.

Ordering and Payments

 We aims to process and dispatch orders promptly. Orders are accepted and processed within 3 working days in UK and 5 working days outside of UK.

Payment is processed securely. Prices are in pounds currency. 

Shipping 

costs are calculated based on the weight of your order and the shipping method selected. 

The total shipping cost will be displayed at the check out. Additional charges, including taxes, may apply. We are not responsible for delays caused by third-party carriers.

Return and Refund Policy:

We do not offer returns or refunds on our products. All sales are final. Please carefully review your order before completing the purchase. We process orders promptly, and once an order is placed, it can be canceled within 3 working days but once shipped, it cannot be cancelled anymore. 

Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact our customer service team on any of our contacts within 3 days of receiving the product. We will assess the issue and, if deemed valid, may offer a replacement or alternative resolution.

Cancellations:

Orders cannot be canceled once they are shipped. Kindly ensure that all details, including product selection and shipping information, are accurate before confirming your purchase.

Note:

We reserves the right to refuse any returns, exchanges, or refunds.

If you have any questions or concerns about our products, please contact us before making a purchase.

Product Usage

Products must be used as directed. We are not liable for any misuse or adverse reactions. Some products needs consultation before use especially if pregnant, nursing, or under medical supervision.

Intellectual Property

All content on our website, including images and text, is the intellectual property of Lush Naturals. Unauthorized use or reproduction is prohibited.

Privacy Policy

Our privacy policy outlines how we collect, use, and protect your personal information.

Disclaimers

We are not liable for any results or outcomes resulting from the use of our products. Individual reactions may vary.

Governing Law

 Our terms are governed by the laws of United Kingdom. Any disputes will be resolved through arbitration or the courts of our jurisdiction.

Amendments

We reserves the right to modify these terms and conditions at any time. Users will be notified of changes.

Age Restriction

You must be at least 18 years old to purchase our products. By using our website, you confirm that you meet this age requirement.

Product Descriptions

Our product descriptions are for informational purposes and may not be entirely accurate. We reserves the right to correct any errors.

Compliance with Laws

 You are responsible for complying with all applicable laws regarding the purchase and use of our products.

Communication Preferences

 You can manage your communication preferences, including opting in or out of our newsletters, promotions, or marketing materials.